Pricing is based on the size and quantity of items you need removed and how much space they take up in our trailer. Before we begin, we’ll provide a free, on-site estimate so you know exactly what you’ll pay. Your quote includes all labor and dump fees — and you’ll never pay more than the written estimate.

• Free on-site estimate: We provide a written quote for your approval before we begin. Your final price will never be higher than the estimate.
• Full-service hauling: Our team handles all the heavy lifting and loads your items into our specially equipped trailers, so you don’t have to lift a finger.
• Responsible sorting: As we load your items, we sort them for donation, recycling, repurposing, or proper disposal.
• Local donation support: We work closely with local donation centers and deliver eligible items directly to them.
• Eco-friendly recycling: Whenever possible, we transport recyclable materials to nearby recycling facilities to reduce landfill waste. 

Our team will arrive at the agreed-upon time, ready to provide your free, on-site estimate. Simply point us toward the items you’d like removed, and we’ll review your project and prepare a written quote.

If you approve the estimate, we can usually remove your items right away, making the process quick and convenient. However, for larger or commercial jobs, we may schedule a return visit at a time that works best for you.

Most importantly, you will never be charged more than the original on-site quote. In fact, if your items take up less space in our trailer than expected, we will adjust the price and charge you the lower amount.

If you call prior to booking, a representative can likely provide a price range based on the items you describe. This price is not a guarantee. It’s more of a ballpark guesstimate.

Since junk comes in all shapes and sizes, we cannot give an accurate estimate until we see the items on-site. Pricing is based on the nature and volume of the materials you need removed, which cannot be guaranteed over the phone or by a photo.

Heavy Materials Policy

For heavy construction or dense materials, we load our dump trailers to a maximum depth of 1.5 feet to ensure safe transport. Examples of heavy materials include:

• Concrete
• Brick and masonry
• Gravel and soil
• Roofing shingles
• Tiles and similar debris

This guideline helps us maintain safe weight limits and protect both your property and our equipment.

Labor-Only and Extra Service Requests

If you need help moving items inside your home after junk removal, such as repositioning a new couch or table, our team is happy to assist.

However, additional labor — including furniture disassembly, carpet removal, bagging loose items, or special preparation for hauling — may be billed at an hourly rate.

Our Commitment to Value and Transparency

We value every customer and strive to provide clear, honest answers to all questions about our services. Transparency is a top priority at every stage of the process.

We understand that parting with personal belongings can be difficult, so our team is always available to address any concerns you may have.

How Our Junk Removal Process Works

Convenient Scheduling

When booking, you can select a two-hour arrival window that fits your schedule. We will also notify you 15–30 minutes before arrival so you know exactly when to expect us.

Professional, On-Site Estimates

Once we arrive, our team reviews the items you want removed and provides a written estimate before any work begins. This ensures there are no surprises.

Transparent, Volume-Based Pricing

We charge based on the volume of space your items take up in our trailers — not the time required to remove them. Our pricing includes:

• All labor
• Transportation
• Dump and disposal fees

You will never be charged more than the quoted price, and if the load is smaller than expected, you will pay less.

Payment Options

For your convenience, we accept:

• All major credit cards
• Checks

At this time, we do not accept cash.

Our Commitment to Sustainability

We make every effort to donate usable items to local charities and recycle materials whenever possible. This approach helps reduce landfill waste and supports our local community.

If you represent a charity, 501(c)(3), or community outreach program that needs donations, please contact us. We can provide a form to include your organization in our donation cycle.

After-Service Follow-Up

After completing your job, we follow up to ensure you are fully satisfied with our service. Your feedback helps us maintain the highest level of customer care.

Discounts and Fast Scheduling

We offer special discounts for same-day and next-day appointments, depending on availability. Because our schedule fills quickly, we recommend booking as early as possible once you know your availability.

Thank You for Choosing Tristar Junk Hauling

We are committed to providing eco-friendly junk removal that saves you time, reduces stress, and keeps your cleanup simple from start to finish. Our team looks forward to serving you.

When we arrive for your estimate, we’ll review the items you want hauled, give you a written price, and explain the process. If you approve the estimate, we usually start removing your items right then. For larger jobs, we’ll schedule a time that works for you. 

Yes! Our team handles all the lifting and loading for you — from garages, basements, attics, sheds, or anywhere the items are located. You point us to the junk, and we take care of the rest.

You don’t have to be present as long as we have access to your items (e.g., leave them at the curb or provide a key/code). However, being there can help ensure the right items are removed.

We handle almost everything non-hazardous, including: furniture, appliances, yard waste, construction debris, e-waste, old equipment, storage items, and more. If you’re unsure about a specific item, just ask!

For safety and regulatory reasons, items like liquids, chemicals, paint (liquid), propane tanks, medical waste, and similar hazardous materials cannot be removed. We can advise you on proper disposal for those items.

We prioritize donation and recycling whenever possible to reduce landfill waste and support our community. Items that are reusable are taken to local donation centers, and recyclables are processed properly.

Yes! Same-day or next-day appointments are often available based on schedule and volume. Contact us early for best availability.

Absolutely. We work with businesses, property managers, contractors, offices, retail spaces, and more — handling commercial cleanouts, construction debris, and large-scale hauling.

We proudly serve residential and commercial customers throughout the Upper Cumberland, including Cookeville, Sparta, Crossville, Livingston, Monterey, Baxter, and nearby communities.

Yes. Our curbside pickup service allows you to place items outside for contact-free removal — perfect for busy homeowners or anyone who prefers minimal interaction.

We accept, cash, check, credit card, venmo, paypal and cashapp

In many cases, we can remove your junk the same day as your estimate. Larger or specialty jobs can usually be scheduled within 24–48 hours.

Yes, there is a minimum charge to cover labor, fuel, and disposal costs. This allows us to provide professional service while keeping pricing fair and transparent.

No job is too small or too large. We handle everything from single-item pickups to full property cleanouts, including commercial and industrial projects.

Yes. We regularly offer seasonal specials, neighborhood discounts, and volume-based savings. Realtors, property managers, and repeat customers may qualify for additional discounts.

Yes. Tristar Junk Hauling is fully licensed and insured, giving you peace of mind that your property and belongings are protected.

Yes. We remove items from anywhere on the property, including inside homes, apartments, offices, basements, attics, garages, and storage units.

No. Our trained team takes extra care to protect floors, walls, doorways, and landscaping during removal. We treat your property with respect.

Preparation is simple — just identify what you want removed. You don’t need to move items unless you prefer curbside pickup.

Yes. We provide respectful, judgment-free hoarding cleanouts and estate cleanouts, working closely with families, realtors, and property managers.

Yes. We offer storm debris and disaster cleanup services, including removal of fallen trees, damaged materials, and general debris.

Yes. We partner with real estate agents, landlords, and property managers to provide fast, reliable cleanouts that help properties sell or re-rent quickly.

Yes. We remove appliances, electronics, and e-waste and ensure proper recycling or disposal whenever possible.

We offer repeat service and bulk pricing for landlords, businesses, and property managers with ongoing or multiple locations.

We combine honest pricing, fast service, professional crews, and eco-friendly disposal with local, family-owned values and 5-star customer care.